Onboarding Friction for High-Volume Crypto Payments
Curious if others are experiencing similar challenges with onboarding new payment rails for crypto. We're an established entity, significant transactional volume, clean compliance history, yet the KYB process for several newer crypto payment providers has been unexpectedly protracted. Specifically, we've encountered significant delays in getting past the initial documentation review, often followed by requests for information that feels redundant given our existing regulatory frameworks.
It feels like some of these providers, while offering great tech on the front end, are still struggling with scalable back-office operations for enterprise clients. The push for more bespoke information, beyond what's typically required for regulated fiat PSPs, adds considerable drag. For those running high-volume operations, how are you navigating this? Are there specific types of providers (e.g., pure crypto vs. hybrid) that seem to have smoother, more efficient KYB processes at scale? Any insight into what makes certain providers faster or slower in this regard would be helpful.
เป็นปัญหาที่เจอเหมือนกันเลยครับ โดยเฉพาะกับแพลตฟอร์มที่เพิ่งเข้ามาใหม่ๆ บางทีเอกสารพร้อมหมดแล้วแต่ก็ยังติดอยู่นาน อยากรู้เหมือนกันว่ามีใครเจอแบบที่เข้มงวดเกินจำเป็นจนแปลกๆ บ้างไหมครับ