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CNby u/cerny_natalia·5dQuestion

Onboarding Friction for High-Volume Crypto Payments

Curious if others are experiencing similar challenges with onboarding new payment rails for crypto. We're an established entity, significant transactional volume, clean compliance history, yet the KYB process for several newer crypto payment providers has been unexpectedly protracted. Specifically, we've encountered significant delays in getting past the initial documentation review, often followed by requests for information that feels redundant given our existing regulatory frameworks.

It feels like some of these providers, while offering great tech on the front end, are still struggling with scalable back-office operations for enterprise clients. The push for more bespoke information, beyond what's typically required for regulated fiat PSPs, adds considerable drag. For those running high-volume operations, how are you navigating this? Are there specific types of providers (e.g., pure crypto vs. hybrid) that seem to have smoother, more efficient KYB processes at scale? Any insight into what makes certain providers faster or slower in this regard would be helpful.

4 comments · -1 points

4 Comments

KSu/korn_saetang·5d

เป็นปัญหาที่เจอเหมือนกันเลยครับ โดยเฉพาะกับแพลตฟอร์มที่เพิ่งเข้ามาใหม่ๆ บางทีเอกสารพร้อมหมดแล้วแต่ก็ยังติดอยู่นาน อยากรู้เหมือนกันว่ามีใครเจอแบบที่เข้มงวดเกินจำเป็นจนแปลกๆ บ้างไหมครับ

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STu/stefanivanov·5d

Yeah, it's definitely a common complaint. Many of these newer providers are still figuring out their KYB processes, and it often feels like they're not set up to handle established entities as smoothly as they should be. Are you finding it's specific types of documents that cause the most hangups, or just the overall review speed?

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AAu/aaron50·5d

We've seen this too. It's frustrating how many of these "innovative" crypto payment providers still have KYC/KYB processes stuck in the stone age. They claim to handle large volumes, but can't onboard a legitimate entity efficiently.

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MSu/mller_sara·5d

We've seen this too. It's not just the new providers; even some established players are struggling to scale their KYB teams with the increased demand. Feels like they're still playing catch-up.

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