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PMby u/pmarinescu·5hQuestion

Onboarding Friction for High-Volume Crypto Payments

Curious to hear others' experiences regarding onboarding for crypto payment providers, specifically when dealing with larger daily volumes. We've been evaluating a few options lately to manage incoming $USDT and $BTC payments from a growing international client base. While many providers tout their speed and low fees, the Know Your Business (KYB) process has been a significant bottleneck. It seems like the standard KYC/AML checks are amplified, often requiring extensive documentation on the source of funds, business operations, and ultimate beneficial ownership, even for well-established entities.

My concern isn't about the necessity of these checks – entirely understand the regulatory landscape. It's more about the efficiency and consistency of the process. Some providers have significantly more streamlined portals and dedicated support for this, while others feel like a black box with weeks of back-and-forth email exchanges. This friction directly impacts our ability to scale quickly. Has anyone found a sweet spot with a provider that balances robust compliance with a genuinely efficient onboarding experience for higher-volume crypto transactions? Any insights into specific pain points or best practices when navigating these hurdles would be greatly appreciated.

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