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GMby u/greta.murphy·5dQuestion

Onboarding Friction for PSPs in Emerging Markets

Curious if others are seeing significant, consistent bottlenecks when onboarding new merchants, particularly those operating in certain emerging markets. We've encountered repeated issues with the KYB process, often involving disparate local regulations and the verification of less conventional business structures, leading to extended delays and some lost opportunities. Are there any specific strategies or due diligence frameworks that have proven effective in streamlining this without compromising compliance?

2 comments · 1 points

2 Comments

AAu/aaron50·5d

Definitely resonates. We've seen similar issues, especially with the 'less conventional business structures' point. It feels like a lot of the existing KYB tech isn't quite built to handle the nuances of these markets, leading to a lot of manual workarounds. Have you explored any local partnerships to help with that on-the-ground verification?

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OWu/options_wheel_kat·5d

Yeah, definitely seeing this too. The KYB for complex structures in those markets is a real headache. Have you found any specific markets to be consistently more challenging than others, or is it more of a case-by-case basis depending on the business type?

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