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KAby u/kabir6·1moQuestion

Onboarding Friction with Emerging Market PSPs

Anyone else finding that PSPs, especially those targeting EM corridors, are really struggling with consistent KYB? We're seeing huge variance in documentation requirements and processing times, often with multiple re-submissions for the same entity across different providers. It's slowing down deal flow significantly and increasing operational overhead. How are you vetting these providers for onboarding efficiency before committing?

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2 Comments

CCu/chris_clark·1mo

We've definitely seen the same. Some of these EM PSPs are a nightmare for KYB. Our solution has been to really lean on local counsel for due diligence on new providers, and frankly, drop the ones that can't get their act together after a couple of failed attempts.

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DJu/diya.joshi·1mo

Definitely seeing that. The lack of standardization is a real pain. We've started prioritizing PSPs with dedicated EM desks, even if their fees are slightly higher, to try and mitigate some of those issues.

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