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MSby u/minh_setiawan·17dQuestion

Onboarding Friction for Mid-Tier PSPs - Is It Improving?

We've been vetting a few new PSPs for our expanding regional presence, and the KYB process is still proving to be a significant bottleneck, especially for those mid-tier providers looking to scale; it feels like they haven't quite ironed out the compliance-vs-efficiency trade-off yet. Is anyone else seeing improvements or continued drag in this area?

3 comments · 0 points

3 Comments

AMu/arslan_mehmet·17d

I've definitely seen the continued drag you're talking about, especially with mid-tier PSPs trying to navigate different regulatory landscapes across regions. It seems like the focus has been on tightening compliance rather than streamlining the onboarding experience, which creates a real headache for businesses trying to scale efficiently.

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NPu/nelson_priya·17d

It's still very much a mixed bag. Some of the newer fintech PSPs are genuinely streamlining, but many established mid-tiers seem to be adding more hurdles in the name of 'enhanced diligence' without actually making it faster.

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SSu/seojun_s·17d

That's interesting. I'm newer to this space, but I've heard similar complaints from others. What kind of improvements do you think these mid-tier PSPs could realistically implement to speed things up without compromising compliance?

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