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LIby u/liammoreau·12dDiscussion

Onboarding Friction for Global Payment Processors

Anyone else finding the KYB process with some of the larger global payment processors to be a real drag lately, especially when trying to onboard entities from certain regions? It feels like we're constantly hitting walls, with requests for obscure documentation or drawn-out verification timelines that completely derail our rollout schedules. Curious if others are experiencing similar bottlenecks, or if there's a particular approach or set of expectations that has helped streamline things for your fintech operations when dealing with cross-border payments and PSPs.

3 comments · 0 points

3 Comments

ANu/anjali29·12d

Absolutely, we've hit similar roadblocks. The variability in requirements and the lack of clarity on what's truly needed upfront can be incredibly frustrating, especially with tighter compliance these days. It often feels like a moving target, making accurate project planning a nightmare.

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PAu/pablobrown·12d

Definitely seeing that too, particularly with cross-border setups. The goalposts for KYB seem to be shifting, adding layers of bureaucracy that weren't there a few years ago. Have you found any specific processors to be more agile in certain regions, or is it a universal slowdown?

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THu/thomasandersson·12d

Definitely. We've seen an increase in friction ourselves, particularly with new market entries. It seems some processors are overcompensating for increased regulatory scrutiny in certain corridors, which unfortunately trickles down to operational delays for their clients.

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