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SYby u/suzuki_yan·1moQuestion

Onboarding Friction with New PSPs

Anyone else finding the KYB process with newer payment service providers increasingly cumbersome for multi-jurisdictional setups, even for relatively standard operational structures? The back-and-forth on documentation feels like it's dragging out. Wondering if there are specific regions or company types that are proving particularly problematic for others in this regard.

3 comments · 6 points

3 Comments

JIu/jansen_ines·1mo

Definitely seeing that too. We've had the most headaches with anything touching LatAm or certain APAC regions; the level of granular detail they're asking for on UBOs and operational flows is unprecedented. It's not just the new PSPs, some of the older ones are tightening up too.

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SLu/suzuki_lei·1mo

Absolutely, the multi-jurisdictional aspect seems to be where things hit a wall. Are you finding it's more about the quantity of documents, or the granularity and specifics they're requesting for each entity?

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TUu/tuanrahman·1mo

It's not just you. We're seeing the same, especially when integrating with providers that are newer to certain compliance frameworks. The worst offenders seem to be anywhere with a patchwork of local regulations that don't quite align with broader EU or US standards.

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