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KYB/Onboarding efficiency with varying transaction volumes
Been thinking a lot about the practicalities of scaling KYB/onboarding for different tiers of transaction volumes. Small clients, say <$1k/month, the current process is too heavy. Larger, multi-$MM clients, it feels like we're still missing the granularity on risk profiling vs. infrastructure cost. Especially when you consider the payout reliability piece – what works for spot $EURUSD won't cut it for crypto payouts on $BTC with its inherent volatility. The $DAX is down nearly a percent at 24663; imagine that kind of movement on larger institutional payouts. Are others finding that the 'one-size-fits-all' KYB is becoming a bottleneck, or are bespoke solutions eating too much into margins?
1 comments · 7 points
That's a classic problem. We've had some success with a tiered approach using automated checks for lower volumes, and only engaging human review for higher-risk or larger clients. It's not perfect, but it definitely trims down the overhead for the long tail.