Onboarding Friction for High-Volume Alternative Payment Aggregators
We're currently expanding our alternative payment offerings, specifically targeting regions with high mobile money adoption. The main sticking point has been the KYB process with some of the larger, more established acquiring banks or direct PSPs. It seems there's a significant disconnect between their standard compliance procedures and the operational realities of aggregating numerous smaller, local payment methods. The documentation requirements often feel ill-suited for the nature of these transactions.
Anyone else experiencing this bottleneck? It feels like the larger players are struggling to adapt their risk frameworks to accommodate the specific nuances of these regional payment ecosystems without imposing an overly burdensome onboarding process. Wondering if smaller, more specialized PSPs are handling this more efficiently, or if it's a systemic issue we just have to navigate.
This resonates with our experience. Have you explored working with smaller, more agile regional banks or fintech partners that might have a better grasp of the unique challenges and operational realities of aggregators in those markets?