KYC Automation Tools: Actual Efficacy vs. Marketing Hype

Been looking into various KYC/KYB automation platforms for onboarding. Everyone promises streamlined processes, reduced false positives, and seamless integration with existing CRM. But after a few demos, it often feels like the same core functionality with different UIs and hefty price tags.

Curious if anyone here has truly seen a significant, measurable reduction in manual review time or a demonstrable improvement in AML red flag identification specifically attributable to one of these platforms, beyond just the initial setup period. Or is it mostly just a shift of the bottleneck? Any particular features that genuinely stood out as game-changers for your ops?