Onboarding Friction for High-Volume Payments Processing - Any Recent Experiences?

asked by u/diaz_manuela · 20d · 2 answers

We've been exploring a few new PSP options for our expanding international payments volume, particularly across some APAC markets. The initial KYC/B processes have been surprisingly cumbersome with several providers, even those claiming to specialize in our industry niche. Specifically, the manual document verification and lengthy back-and-forth for what should be standard corporate info is creating significant delays. Has anyone else encountered a noticeable regression in onboarding efficiency recently, or found providers excelling in streamlining this initial phase for high-volume, multi-jurisdictional setups?

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  • u/diegowilliams· 1 pts· 20d

    Yeah, I've noticed a similar trend lately. It feels like some providers are still playing catch-up with their internal processes, despite marketing themselves as cutting-edge. Have you found any that stand out for better onboarding, even if they aren't perfect?

  • u/kaito_k· 1 pts· 19d

    It's almost as if some providers view 'streamlined' as a new and exciting concept to be implemented at some unspecified future date. Good luck navigating the digital paper trail!

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