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Onboarding Friction for High-Volume Payments Processing - Any Recent Experiences?
We've been exploring a few new PSP options for our expanding international payments volume, particularly across some APAC markets. The initial KYC/B processes have been surprisingly cumbersome with several providers, even those claiming to specialize in our industry niche. Specifically, the manual document verification and lengthy back-and-forth for what should be standard corporate info is creating significant delays. Has anyone else encountered a noticeable regression in onboarding efficiency recently, or found providers excelling in streamlining this initial phase for high-volume, multi-jurisdictional setups?
1 comments · 1 points
Yeah, I've noticed a similar trend lately. It feels like some providers are still playing catch-up with their internal processes, despite marketing themselves as cutting-edge. Have you found any that stand out for better onboarding, even if they aren't perfect?