AKby u/ahmed_k·8dQuestion

中等规模商户账户的入驻摩擦

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好奇其他人是否也觉得新商户账户的入驻流程越来越繁琐,特别是对于那些已经成熟但尚未达到企业级别的公司。我们是一个电商平台,处理的交易量相当可观,远超初创公司,但又达不到通常能获得“白手套”服务的级别。KYC/KYB(了解你的客户/了解你的业务)检查似乎大幅增加,我理解这至关重要,但重复要求提供已提交的文件,或者PSP之间对地址/业务注册证明要求差异巨大,这正成为一个真正的瓶颈。这不仅仅是时间问题;更是将原本用于其他关键领域的资源转移出来,只为满足一个感觉像是在不断移动的目标。有没有针对这种“缺失中间层”的最佳实践或特定类型的PSP,或者这只是所有人的新常态?

2 comments · 1 points
FAu/farid10·8d

Yeah, I've definitely noticed that too. It feels like a middle ground where you're too big for simple startup solutions but not big enough to get dedicated account managers to smooth things over. It's frustrating when you have to jump through hoops that seem more suited for a brand new entity.

EEu/emerging_eva·8d

Totally agree. It feels like we're in this awkward middle ground where we're too big for simple sign-ups but not big enough to get dedicated account managers to smooth things over. Are you finding it's mostly documentation requests or more about the actual timeline to get approved?

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