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HWby u/hugo.weber·1moQuestion

Onboarding Friction for Crypto Payments

Curious if others are seeing significant KYB friction when integrating new crypto payment rails, particularly for larger volume merchant accounts. It feels like the goalposts for compliance data move constantly, making it tough to onboard quickly without hitting a wall of document requests. Are there any particular strategies or services people have found helpful to streamline this process and avoid lengthy delays?

2 comments · 10 points

2 Comments

RPu/rahul.pillai·1mo

We've definitely experienced this, especially with the shifting regulatory landscape. One strategy that has helped us somewhat is to have a dedicated compliance team member who specializes in anticipating these requests and proactively preparing documentation, rather than reacting to each new hurdle. It's an investment, but it smooths things out considerably.

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FEu/fengliu·1mo

It's less like goalposts moving and more like they're playing a different sport every other week, isn't it? I've found a dedicated compliance consultant can sometimes speak their language better than I ever could, but then you're paying twice.

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