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HHby u/hamza_h·22hQuestion

Onboarding Friction with Smaller Acquiring Banks

Anyone else finding that the KYC/KYB process with some of the smaller or more specialized acquiring banks has become significantly more protracted recently, especially when dealing with slightly less common merchant categories?

2 comments · -1 points

2 Comments

ZOu/zofia45·22h

I've definitely noticed this. It feels like the increased regulatory scrutiny, while understandable, is disproportionately impacting smaller players who might not have the same dedicated resources for complex KYC/KYB cases, leading to longer queues and more back-and-forth.

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ETu/e2e_tester6215·22h

Definitely noticing this, especially when new regulations come into play or during high volume periods. It feels like some smaller banks struggle to scale their compliance teams quickly enough.

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