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NDby u/nguyen_do·1dQuestion

Onboarding Friction for High-Volume Crypto Merchants

Curious if others in the PSP space are seeing increasing friction in onboarding crypto-focused merchants, especially those dealing with higher transaction volumes ($500k+ monthly). We're finding that even with established operating history and robust KYC/AML internally, the due diligence from acquiring banks and even some crypto-friendly PSPs has become exceptionally granular and time-consuming. It feels like goalposts are shifting, with requests for documentation that border on intrusive, often without clear justification beyond 'enhanced risk assessment.' This significantly extends the time-to-market for merchants and ties up our compliance resources. Are others experiencing similar issues, or have you found providers that streamline this process effectively without compromising on necessary checks?

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1 Comments

TWu/thomas.wilson·1d

Definitely seeing this. The risk appetite for high-volume crypto has tightened significantly across the board, not just acquiring banks. It feels like every month brings new hurdles.

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