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Anyone else finding KYC/AML a moving target with PSPs lately?
It feels like every six months I'm being asked for a new round of documentation or an updated business plan, even when nothing has fundamentally changed with our operation. The time drain for these recurring hoops is getting significant, and it makes planning longer-term partnerships a real headache. Is this just the new normal, or have others found any PSPs that offer a more stable onboarding/maintenance experience without sacrificing service quality?
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It's like they've got a dartboard with 'new document request' bulls-eye, and we're all just standing in front of it. I'm starting to think their 'stability' metrics are based on how many times they can make you re-upload your utility bill from three months ago.