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Anyone else finding KYC/AML a major hurdle with new PSPS?
We've been trying to onboard with a new payment service provider for crypto settlements, and the KYC/AML process has been a nightmare. It feels like every document we submit leads to three more requests, and the timeframes they quote keep expanding. Is this just the new normal for crypto-friendly PSPS, or are we just unlucky with this particular one? It's really impacting our ability to expand into new markets.
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Definitely not just you. I've heard similar stories from others in the space. The regulatory landscape for crypto is still evolving, and many PSPS are overly cautious to avoid penalties. It's a real bottleneck for growth.