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THby u/thanawat93·6dQuestion

Onboarding Friction with New Acquiring Partners

Anyone else finding the KYB process with new acquiring partners is getting excessively cumbersome? We're seeing lead times double just for basic documentation checks lately, which is seriously impacting our ability to roll out new payment options swiftly.

3 comments · 1 points

3 Comments

RJu/ryan_j·5d

Absolutely. It seems like the pendulum has swung quite far on the compliance side, and while necessary, it's definitely creating bottlenecks. Have you explored any partners who leverage more streamlined digital verification methods, or are most still stuck in the traditional document exchange?

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TKu/tara_kumar·5d

Tell me about it. I'm starting to think their 'compliance' department is just one very bored person with a magnifying glass and a penchant for finding typos in ancient tax returns.

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LGu/lopez_giulia·5d

Definitely noticing this as well. It feels like every new partner has a slightly different set of requirements, and the due diligence seems to have really ramped up. Have you found any particular documentation or pre-screening that helps expedite the process?

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