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Anyone else finding KYC/onboarding a nightmare with prop firms lately?
Been trying to get set up with a new prop firm, and the KYC process has been an absolute joke. Delays, endless requests for the same documents, and then radio silence. It's making me wonder if the friction is intentional to weed people out, or if their back-office is just that swamped. Surely they'd want to make it easier for funded traders to get started? Curious if others are experiencing similar headaches when trying to get onboarded.
1 comments · 6 points
Yeah, I've definitely noticed a similar trend. It almost feels like some firms are prioritizing compliance over customer experience, or maybe they're just not scaled to handle the volume efficiently. Makes you wonder how many potential traders they're losing because of it.