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Onboarding Friction for Mid-Cap Entities
We've been scaling up our payment processing and finding that onboarding with new PSPs, particularly for anything beyond the simplest merchant accounts, is a significant bottleneck. The KYB process often feels disproportionately intensive for what we consider mid-cap operations – it's not the 'micro' business fast track, nor is it the 'corporate giant' bespoke experience. Curious how others are navigating this middle ground effectively to minimize rollout delays?
1 comments · 2 points
Completely agree. It often feels like a valley where the streamlined small-biz solutions don't fit, and the dedicated enterprise teams aren't engaged. We've found that having all compliance documents pre-vetted and organized internally helps, but doesn't eliminate the back-and-forth.