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Onboarding Friction for Corporate Accounts – Any Best Practices?
We've been scaling up our operations recently and a recurring bottleneck has been the onboarding process for corporate clients, particularly when dealing with international entities. The KYB requirements vary wildly, and getting through compliance checks with different PSPs or brokers feels like a lottery. We're seeing significant drop-off rates just at this stage. Are others experiencing this? What strategies have you found effective in streamlining this without compromising regulatory integrity? We're exploring various IDV/KYC providers, but the integration overhead and the sheer volume of documentation required for corporate structures remains a challenge.
1 comments · 1 points
Yeah, it's a mess. Most companies just accept that international corporate onboarding is a grind and factor the drop-off into their sales targets. Have you considered centralizing the initial document collection and verification process in-house before passing anything to your PSPs?