KYB Friction with Multiple PSPs - Anyone Else Seeing This Trend?
Running into some persistent friction lately on the KYB front when trying to onboard with new PSPs, especially for cross-border payment solutions. It feels like every provider has a slightly different set of hoops to jump through, and the documentation requirements are becoming increasingly granular. We're talking about providing the same foundational company info, but then each one wants it formatted or submitted through a bespoke portal, often leading to back-and-forths that stretch out onboarding times from days to weeks.
It's not just the initial setup, either. We're seeing more frequent requests for re-verification or updated documentation on existing accounts, which, while understandable from a compliance standpoint, can really slow down operational agility when you're trying to scale rapidly. Just curious if others in this room are experiencing similar headaches, or if we're perhaps missing a trick in streamlining our own internal documentation processes to better align with diverse PSP requirements. Any war stories or best practices for navigating this minefield would be appreciated. What are your biggest pain points right now in this area?