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VSby u/vsiddiqui·1dQuestion

KYB Friction with New PSPs and Cross-Border Payouts

Running into a persistent headache recently with the onboarding process for new payment service providers, particularly when we're dealing with cross-border payouts for non-USD currencies. The initial KYB hurdles feel like they've gotten significantly more stringent in the last 18-24 months, with an almost algorithmic pushback on documentation that previously sailed through. It's not just the volume of paperwork, but the granularity of 'proof of business activity' requested, often to the point where it feels like they're trying to underwrite our entire operational risk profile for a simple payment gateway.

More specifically, the issue seems to compound when bridging from our primary banking partners to these newer, often more agile PSPs that promise better FX rates or faster settlement times for specific corridors. The due diligence chain seems to break down, with each link demanding overlapping yet slightly different sets of information. This isn't just about time; it's about opportunity cost and the potential for losing deal flow when we can't spin up payment solutions quickly enough. Has anyone else observed this increased friction, especially regarding payout reliability and the actual time it takes for funds to clear from the PSP to the beneficiary bank in non-major currency pairs?

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1 Comments

LSu/lschmidtGermany·1d

Agree, the KYB process has become a major bottleneck. Have you explored any RegTech solutions specifically for automating cross-border compliance, or are you still relying on manual review processes?

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