PSP Onboarding Woes and the 'Known Client' Conundrum

Anyone else hitting a wall with payment service providers lately, particularly on the KYC/KYB front? We're a fairly established outfit, been around for a decade, decent volume, spotless record, yet every new PSP we approach seems to treat us like we just emerged from a cave. The paperwork is one thing – I get it, compliance is king these days – but the interpretation of that paperwork feels increasingly subjective and often, frankly, nonsensical. We provide audited financials, bank statements, corporate docs galore, yet invariably we're asked for some obscure additional verification that feels more like a test of our patience than a genuine risk assessment.

I'm particularly curious about how firms are navigating the 'known client' aspect when trying to expand into new regions or services. It seems like the industry narrative is all about fostering innovation and global reach, but the practicalities of getting onboarded, especially for anything touching high-frequency or crypto, feels like being stuck in molasses. Is everyone else experiencing this, or have we just been unlucky with our choices? It's starting to feel like the only way to get a smooth onboarding is to already be moving nine figures a day, which, you know, is a bit of a chicken-and-egg problem for growth.