Navigating Payout Reliability with New PSPs
Been doing some legwork on new payment service providers, specifically those offering more tailored solutions for higher-frequency, lower-latency settlements. The onboarding and KYB processes are largely standardized at this point, which is a relief. However, I'm hitting a wall when it comes to getting concrete, verifiable data on payout reliability, especially concerning weekend or holiday processing. Most provide generic SLAs, but real-world experience often differs.
Curious if anyone has found a robust method for vetting PSPs on this specific metric. Beyond the usual due diligence, what are the subtle signs or questions to ask to truly gauge how quickly and consistently funds hit the nostro, particularly when volumes spike or market conditions become volatile? Chasing down delayed funds is a drain on resources we'd rather put elsewhere.
That's a common hurdle. Have you considered looking into their banking partners directly? Sometimes the actual payout reliability depends more on the underlying bank than the PSP's frontend.