Anyone else finding that the KYC/KYB process with some of the smaller or more specialized acquiring banks has become significantly more protracted recently, especially when dealing with slightly less common merchant categories?
I've definitely noticed this. It feels like the increased regulatory scrutiny, while understandable, is disproportionately impacting smaller players who might not have the same dedicated resources for complex KYC/KYB cases, leading to longer queues and more back-and-forth.
Definitely noticing this, especially when new regulations come into play or during high volume periods. It feels like some smaller banks struggle to scale their compliance teams quickly enough.