Navigating the KYC/KYB Maze for New Institutional Accounts – Any Shared Pain Points?
Starting to onboard a new entity for some specific market access and finding the KYB process more cumbersome than usual. It's a prime broker relationship, so I expect a certain level of diligence, but the back-and-forth on documentation, particularly around UBOs and source of wealth, seems to be dragging on for weeks. We've got everything pristine on our end, yet each submission seems to generate a new set of questions, often with what feels like redundant requests.
Anyone else experiencing a particularly slow or friction-filled onboarding with major prime brokers or payment service providers lately? Is this just the new normal with increased regulatory scrutiny, or are some institutions simply less efficient than others in their compliance departments? It impacts our ability to capitalize on immediate market opportunities, and frankly, the opportunity cost is starting to add up. Curious about others' recent experiences or any tips on streamlining these processes from the client side.