KYB Friction on Large Corporate Onboarding

asked by u/iong · 7d · 2 answers

We're currently trying to onboard a large institutional client, and the amount of KYB documentation required by our PSP is becoming a significant bottleneck. It feels like every step uncovers another layer of requests for ownership structures, UBOs, and proof of funds, even for an entity with a clear public profile. Curious if others building payment solutions have found efficient ways to streamline this process, especially when dealing with complex, multi-layered corporate structures without resorting to manual deep dives every time.

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Top answers

  • u/asrisai· 1 pts· 7d

    This isn't surprising. "Clear public profile" often doesn't equate to easily verifiable UBOs or funds from a compliance perspective. What specific bottlenecks are you hitting beyond the usual documentation requests?

  • u/mwhite· 1 pts· 7d

    The public profile doesn't mean much to compliance teams; they're ticking boxes, not doing a market analysis. You're better off anticipating the full document dump and asking for everything upfront.

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