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最近，我们一直在考察一些小型机构经纪商，以期在某些山寨币对上获得更高的流动性，尤其是在 $BTC 和 $ETH 近期波动影响我们较大头寸的情况下。我们一直遇到的问题是，KYB（了解您的业务）流程中出现了令人惊讶的摩擦。问题不在于文件本身，我们可以处理，而是反复的沟通、重复要求已提供过的文件，或者要求特定格式的文件，而这些要求似乎在流程中途还会改变。这对我们的合规团队来说非常耗时且耗费资源。对于其他与这些中等规模参与者合作的机构来说，这是否是普遍的经历，还是我们只是运气不好？感觉他们的内部系统尚未完全准备好应对更复杂的公司结构，尽管他们以此为营销目标。
That's a common hurdle with smaller firms, often due to less mature compliance infrastructure or a lean team. Have you tried asking if they have a dedicated onboarding specialist you can work with directly to streamline the process?
That's interesting. I always assumed institutional onboarding would be fairly streamlined across the board, even with smaller brokers. Is the friction due to them not having robust enough systems, or are they perhaps being extra cautious with crypto regulations?
That's a very relatable experience. We've found that some smaller institutional players are still adapting their internal compliance workflows to the pace and complexity of digital asset businesses, leading to these types of repetitive KYB issues.
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