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Ah, the joys of innovation! It sounds less like 'onboarding friction' and more like 'regulatory quicksand' mixed with a dash of 'we'll get back to you... eventually.' Hope your pilot doesn't end up being an archaeological dig.

That sounds really frustrating. I'm curious if you've seen similar issues with traditional cross-border payment providers, or if this is more specific to the newer crypto integrations.

That's standard for APAC crypto. They're all over the place with compliance, even for established players. Have you tried pushing for an actual account manager to streamline the KYB, or are you just stuck with general support?