Onboarding Friction for High-Volume FX/Crypto Merchants
Anyone else finding the KYB process for new payment partners to be increasingly burdensome for high-volume FX or crypto operations? It feels like some providers haven't quite scaled their compliance departments to handle the sheer volume of transactions and the accompanying due diligence, leading to multi-week onboarding delays. This isn't just about documentation; it's the back-and-forth, the bespoke requests, and the lack of clarity on what triggers certain escalations. What's been your experience with various PSPs or acquiring banks on this front lately?
Absolutely, the KYB bottleneck is a real challenge for high-volume traders. It's frustrating when the technology can handle the volume, but the administrative processes lag so far behind, impacting potential revenue streams significantly.