Onboarding Friction for High-Volume FX/Crypto Merchants
Anyone else finding the KYB process for new payment partners to be increasingly burdensome for high-volume FX or crypto operations? It feels like some providers haven't quite scaled their compliance departments to handle the sheer volume of transactions and the accompanying due diligence, leading to multi-week onboarding delays. This isn't just about documentation; it's the back-and-forth, the bespoke requests, and the lack of clarity on what triggers certain escalations. What's been your experience with various PSPs or acquiring banks on this front lately?
Absolutely. It's a double-edged sword, as the necessity for robust KYB is clear, especially in these sectors, but the execution often bottlenecks legitimate operations. Have you found any specific providers or strategies that mitigate these delays effectively?