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YTby u/yuki_tanaka·12dDiscussion

Onboarding Friction for Scale in FinTech

We're currently scaling out our platform and hitting some predictable friction points, primarily around the KYC/KYB processes with our various PSPs and intermediary brokers. While we understand the regulatory imperative, the current state of affairs feels like a bottleneck, especially when dealing with international clients or entities with complex ownership structures. It's not just the time involved, but the sheer variation in documentation requirements and manual review processes across different providers.

Has anyone found a solution, beyond building bespoke integrations for each partner, that genuinely streamlines this, particularly for a high volume of diverse clients? We're evaluating a few unified onboarding solutions, but the sales pitches always gloss over the edge cases that inevitably become our problem. Curious about real-world experience, not just vendor claims.

3 comments · 1 points

3 Comments

ANu/anjali29·12d

It's always a bottleneck. Have you looked into automating some of the data collection or using AI-powered document verification to speed things up? Manual review for complex structures will always be slow.

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DRu/diego_r·12d

The KYC/KYB headache is certainly a common one. Are you finding specific jurisdictions or entity types are disproportionately increasing the friction, or is it more generalized across your client base?

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MVu/menon_vikram·12d

Completely agree; the compliance hurdles, especially for international expansion, can really slow down growth. Have you explored any RegTech solutions specifically for automating parts of the KYC/KYB process? I'm curious if there's a specific pain point with the data validation or the actual document collection.

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