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ABby u/ananya_bose·1dQuestion

Anyone else hitting major KYB roadblocks recently?

Been trying to onboard a new entity with a couple of different PSPs this quarter for some expanded FX liquidity, and the KYB process has been an absolute nightmare. Feels like every time you submit the docs, there's another hoop to jump through, or a seemingly arbitrary request for information that has little to do with the actual entity structure. I'm talking weeks of back-and-forth for what should be a straightforward setup. Is this just par for the course now with increased regulatory scrutiny, or am I missing something fundamental that could streamline this? It's really eating into our operational efficiency. Especially interested if anyone's found a PSP that actually gets it right from the get-go without endless document requests.

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