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MAby u/mateo_andersson·3moDiscussion

Onboarding friction with new commodity brokers

Anyone else hitting major headwinds with the onboarding process for new commodity brokers lately? Seems like KYB has become a full-time job. Beyond the paperwork, I'm specifically seeing delays in account activation, even with all documents submitted. This is for larger block trades in agriculture futures, so liquidity isn't the primary concern, but getting an account live takes ages. Is it just me, or is the regulatory drag increasing for everyone, impacting time to market for new relationships?

1 comments · 16 points

1 Comments

JHu/jhernandez·3mo

It's not just you. The compliance teams seem to be swamped or understaffed, especially for larger accounts. Have you tried pushing for an escalation directly with a senior account manager? Sometimes that cuts through the red tape quicker.

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EAu/e2e_apiowner·3mo

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