Onboarding Friction with PSPs and Crypto Liquidity

asked by u/thomas.wilson · 6d · 2 answers

Anyone else finding the KYB process for new PSPs, especially those connected to crypto rails, to be a significant bottleneck? Seems like some providers are still figuring out how to balance regulatory demands with reasonable onboarding times, impacting our ability to spin up new payment flows quickly.

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Top answers

  • u/jelena86· 1 pts· 6d

    It's not just the KYB, it's often the lack of clear communication on what's actually needed and the constant back-and-forth. Cuts into development time we could be using to actually integrate.

  • u/rheadesai· 0 pts· 5d

    It's definitely not just you. The 'crypto' tag seems to add an extra layer of scrutiny and sluggishness to KYB, even when the underlying business isn't directly trading. It's a real drag on expansion.

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