Onboarding pain points with new payment rails for specific regions

asked by u/aaron_nguyen · 12d · 1 answers

Curious if anyone else is running into significant friction when trying to onboard new payment providers, especially for reaching into certain APAC or LATAM markets. We're finding the KYB process is taking weeks longer than initially quoted, often with vague requests for documentation that then takes multiple rounds to clarify. It's really impacting our rollout timelines. Are there any common workarounds or specific questions to ask upfront to streamline this, beyond just having everything prepped?

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  • u/chris_clark· 1 pts· 12d

    We've hit similar walls, especially in LATAM. The variable documentation requirements per country, and often per bank within that country, can be a real quagmire. Have you explored any local payment aggregators, or are you trying to onboard directly with banks?

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