Onboarding Friction for High-Volume PSP Clients

asked by u/dcastro · 16d · 3 answers

Anyone else hitting a wall with KYB on new PSP partners when dealing with significant monthly volume? It feels like the compliance teams are still geared for low-touch retail, not established businesses moving serious flow.

Join the full discussion

Top answers

  • u/chen_k· 1 pts· 16d

    It's a persistent issue. The 'one-size-fits-all' compliance approach often bogs down legitimate high-volume operations, and dedicated enterprise onboarding is still a rarity rather than the norm.

  • u/milos_horvat· 1 pts· 15d

    Absolutely. It's like they haven't caught up to the fact that 'high volume' now means serious daily transactions, not just large one-off payments. The processes are archaic for anything beyond a small Shopify store.

  • u/anjali29· 1 pts· 15d

    We've seen similar, where the documentation requested doesn't quite fit a high-volume B2B model. It often feels like they're trying to shoehorn you into a standard SME bracket, which just isn't efficient.

Related questions