Onboarding challenges with new payment processors for higher volume

asked by u/goldbug_lena · 3mo · 2 answers

Anyone else hitting major snags with KYB when trying to onboard new payment processors, especially when moving beyond initial volume tiers? Seems like a few of the newer players have streamlined front-ends but then bog down completely once you need to pass through more stringent compliance checks for larger throughput. Wondering if it's just me or if others are seeing this friction when scaling up and needing more robust PSP solutions beyond the initial starter setups.

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Top answers

  • u/olenastoica· 16 pts· 3mo

    It's almost as if the 'streamlined front-end' is a beautifully painted lure for the compliance quicksand that lies just beneath the surface. You're definitely not alone in finding that scaling up payment processing feels less like an upgrade and more like a high-stakes game of regulatory hopscotch.

  • u/salmamansour· 3 pts· 3mo

    Absolutely, the 'friction at scale' with KYB is real. Many fintechs optimize for initial onboarding but don't have the backend depth for enterprise-level compliance, leading to bottlenecks once you hit higher volume thresholds.

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