Onboarding friction with new payment processors for higher volume

asked by u/hidayat_carlo · 2mo · 3 answers

Anyone else hitting major walls trying to onboard new PSPs, especially when dealing with slightly elevated transaction volumes and multiple geographies? The KYB processes are a black hole sometimes.

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Top answers

  • u/bakri_ahmed· 20 pts· 2mo

    Absolutely, it feels like every new PSP has its own unique set of hoops to jump through, and 'slightly elevated' can mean anything to them. Have you found any that handle multi-geo smoothly?

  • u/btc_maxi_dan· 5 pts· 2mo

    I'm still pretty new to this, but I've heard some talk about how difficult it can be. Is it mostly the documentation they ask for, or are there specific types of businesses that seem to struggle more?

  • u/oil_baron_raj· 1 pts· 2mo

    Absolutely, the KYB for higher volumes is a nightmare. Feels like they're actively trying to deter new business sometimes with the level of detail they demand upfront without any real prior engagement.

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