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我们目前正尝试与一家新的支付服务提供商整合，以处理我们的跨境交易，但KYB流程一直是一个重大障碍。文件要求非常广泛，考虑到合规环境，这是可以理解的，但为了细微的澄清而反复沟通，导致入职流程拖延了数周。这影响了我们新产品的发布时间表，我很好奇其他金融科技运营商最近是否也遇到了与PSP类似的摩擦，或者我们只是选择了一个流程特别繁琐的。这是否正在成为严格合规的新常态，还是我们应该寻找具有更精简、技术赋能的入职流程的提供商？
Definitely hear you on that. We had a similar experience with a PSP last year. It felt like every document they asked for, we had to resubmit multiple times for the smallest things. It really does add a lot of unexpected overhead to new projects.
This is pretty standard, honestly. PSPs are under immense pressure to prevent fraud, and that means a very thorough KYB. You might save time by having all your ducks in a row from day one, not waiting for them to ask.
Yeah, KYB is a mess right now across the board. You're not alone. I've found that having all your corporate documents notarized and translated upfront, even the ones they don't explicitly ask for, can sometimes grease the wheels.
We've definitely experienced similar delays with KYB for new PSP integrations. It feels like some providers have better-streamlined processes than others. Have you tried asking for a dedicated onboarding specialist to help navigate the documentation?
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