KYB friction and onboarding for a new PSP

I hear you on the KYB friction; it's a constant challenge. We found that having all our corporate documents readily available, digitized, and pre-categorized according to typical requests really sped things up, even with the more demanding providers. Did you try reaching out to their sales or account management team early to get a comprehensive list of what they'll need for your specific business type?

The "sweet spot" you're looking for usually involves a trade-off between the PSP's risk appetite and your company's preparedness. Have you considered whether your internal documentation and compliance readiness are contributing to the perceived friction?

We had a similar experience when we scaled last year. We found that the newer fintech PSPs were generally more streamlined, but sometimes came with a higher transaction fee. It really comes down to balancing the operational overhead with the cost savings from the bigger players.