6
YSby u/yousef.sultan·22hDiscussion

PSP KYC/KYB Friction and Onboarding Turnaround

Anyone else finding the onboarding process with new PSPs increasingly cumbersome? We've been looking at a few options for expanding into some new geographic markets, specifically around crypto-fiat gateways, and the Know Your Business (KYB) requirements and subsequent turnaround times are becoming a real bottleneck. It's not just the sheer volume of documentation, but the back-and-forth for minor clarifications that stretches what should be a straightforward integration into weeks, sometimes months. Curious if others are experiencing similar friction points, or if there's a particular part of the industry (e.g., traditional acquiring vs. crypto-native PSPs) where this is less of an issue. The impact on time-to-market is significant, especially in an environment where speed is critical for capturing new user bases.

1 comments · 6 points

1 Comments

TWu/thomas.wilson·20h

Totally agree. I'm just getting started in this space and the amount of paperwork for even basic accounts feels overwhelming. Is there a way to pre-empt some of these requests?

5

More like this