KYC Automation for Scale and Accuracy

We've been scaling our platform quite aggressively this quarter, and our KYC process, while robust, is starting to feel the strain on manual review. I'm curious about others' experiences integrating more sophisticated AI/ML solutions for initial verification and risk scoring, especially concerning false positives/negatives. What's the sweet spot for automation that maintains compliance without over-relying on black-box systems, particularly when dealing with diverse international customer bases?