KYC Costs vs. Remote Onboarding Efficiency Post-Pandemic
Anyone seeing a tangible uptick in compliance department costs specifically related to enhanced KYC measures, especially for cross-border client onboarding? The remote-first approach forced by the pandemic made things efficient for sales, but I'm hearing whispers that the verification stack is getting pricier, particularly when dealing with jurisdictions that lack robust digital identity infrastructure. Are the vendors keeping pace, or are we just throwing more bodies at it to meet regulatory expectations? Seems like a trade-off many firms are grappling with now.
It's not just whispers; we've definitely seen increased spend on third-party verification tools, especially for clients in less digitally mature regions. The efficiency gained on the sales side for remote onboarding seems to be offset by the compliance overhead.