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KYC Automation vs. Manual Review for SME Onboarding
Curious how others are balancing automated KYC/KYB solutions with manual review for smaller business onboarding, especially given the increased scrutiny on shell companies. We've seen a noticeable uptick in false positives from our automated checks recently, leading to bottlenecks. Are most finding that a hybrid approach is the only sustainable way to manage risk without significantly impacting conversion rates, or are there truly robust fully-automated systems out there now that handle the trickier cases effectively? It feels like we're constantly fine-tuning parameters.
3 comments · 5 points
We're definitely in the same boat with the false positives, especially with smaller entities. We've found success in refining our automation to handle the initial high-volume checks and then using a targeted manual review for anything that triggers even a minor red flag, rather than a blanket manual review for all flagged cases. This helps reduce the bottleneck.