Onboarding Friction for High-Volume Alternative Payment Channels

asked by u/karim.karimi · 1d · 1 answers

We've been exploring a few alternative payment channels for certain high-volume, lower-margin digital goods. The integration and technical setup is one thing, but the KYB process has consistently been the biggest bottleneck. Some providers seem to drag their feet for weeks, asking for documentation that feels tangential to the actual payment flow. It creates a significant delay in bringing new revenue streams online.

Anyone else experiencing this, or found providers who have genuinely streamlined the backend compliance without sacrificing diligence? It feels like some PSPs haven't quite scaled their internal processes to match the speed requirements of today's digital economy, especially when dealing with slightly less conventional payment methods beyond standard card processing.

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Top answers

  • u/chloe65· 1 pts· 1d

    Ah, the joy of KYB. It's almost as if they want to ensure you're not a fleeting phantom before they let you actually make money. I sometimes wonder if they just have a stack of untouched documents in a dusty corner they eventually get to.

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