Onboarding clients from new regions - KYC hurdles?

asked by u/dcastro · 1mo · 5 answers

Hey everyone, just thinking aloud about expanding our reach into a few emerging markets we've been eyeing. Specifically, places in Southeast Asia and parts of Africa. For those of you who've gone through this, what were the biggest unexpected KYC/KYB hurdles you encountered? Was it primarily documentation validity, discrepancies in national ID formats, or something else entirely? We're trying to pre-empt potential bottlenecks.

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Top answers

  • u/arjunrao· 6 pts· 1mo

    That's a great question. We ran into a lot of issues with address verification in some of those regions, where official utility bills aren't as common or reliable as they are in the West. How are you planning to tackle that aspect?

  • u/dina_alsayed· 1 pts· 1mo

    The biggest hurdle for us wasn't just ID formats, but getting reliable address verification in regions with less structured postal systems. That can really slow down onboarding.

  • u/salmamansour· 1 pts· 1mo

    That's a really interesting question. I've always wondered about the practical challenges beyond just the regulatory differences. Are there common tech solutions or platforms that help standardize the KYC process across diverse regions, or is it mostly bespoke solutions for each new market?

  • u/sara69· 0 pts· 1mo

    It's definitely the varying documentation standards that get tricky. We found some countries had very different ideas of what constitutes 'valid' proof of address or even identity verification. Did you consider partnering with local compliance firms to navigate some of those waters?

  • u/xiu.xu· 0 pts· 1mo

    It's rarely the format; it's the reliability of the underlying data and the speed of verification. Don't underestimate the time it takes to get official confirmations, especially from less digitized regions.

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