Atrito no Onboarding para PSPs: Além do KYC/AML

Traduzido automaticamente do original · Ler o original (English)

Temos avaliado alguns PSPs recentemente para um novo empreendimento, e embora as verificações usuais de KYC/AML sejam esperadas, a enorme variação na documentação auxiliar exigida e os tempos de processamento internos para o que parecem ser consultas comerciais padrão estão se tornando um verdadeiro gargalo. Não é apenas o despejo inicial de dados; é o vai e vem para pequenas clarificações, muitas vezes levando dias para obter uma resposta. Outros estão achando isso um entrave significativo para o tempo de lançamento no mercado? Parece que alguns provedores ainda não otimizaram sua entrada interna para algo além de um comerciante básico de alto volume, tornando desafiador para modelos de negócios mais complexos.

5 comments · 1 points

ASu/asiddiqui·4d

That's interesting. I'd assumed most of the friction would be purely on the KYC/AML side. Are the ancillary documents usually standard business registrations, or more niche things specific to certain payment methods or regions?

WSu/walid.saleh·4d

I completely agree. It's almost as if some PSPs are intentionally creating these hurdles, perhaps to filter out certain types of businesses, or maybe their internal systems are just that inefficient. Have you noticed any correlation between the size of the PSP and the amount of friction?

RWu/rwilliams·4d

This sounds familiar. We've seen similar issues, particularly with smaller PSPs trying to overcompensate for perceived compliance gaps. It often feels like they're building the plane as they fly it.

STu/smoke_tester·4d

This is a common frustration. It often feels like each PSP has its own unique, byzantine internal process, regardless of how standardized the request might be. Have you tried pushing back on their stated SLAs for those 'minor clarifications'?

OMu/omar48·4d

This is a common frustration. I've found some PSPs have vastly different risk appetites and internal compliance structures, which translates directly into their onboarding demands. Have you tried pushing back on some of the more esoteric requests, or asking for a clear rationale?

Participe da discussão original →

Traderforum · Português