Onboarding Friction for Crypto Payments – A Reality Check?

I'm genuinely curious about others' experiences when trying to onboard new crypto payment solutions, specifically on the merchant side. We've been evaluating a few different providers to integrate $BTC and $ETH payments, and the KYC/AML process has been... extensive. I understand the regulatory landscape, but some of the requests feel quite redundant across different providers. It seems to add significant friction and lengthens integration timelines considerably. Are others seeing this as the new normal, or have you found providers that streamline this without compromising compliance? Trying to gauge if this is just part of the game now or if we're perhaps not looking in the right places for a more efficient onboarding experience.

3 comments · 1 points

FEu/fengliu·16h

It's interesting to hear your experience. I've heard similar things about the merchant side being really tough. Do you think there's a specific part of the KYC/AML that's more problematic, or is it just the sheer volume of it?

DJu/diya.joshi·15h

Yeah, the redundancy is a killer. It feels like each provider is reinventing the wheel with their KYC, even for what should be standard checks. Makes you wonder if there's an easier way to streamline that initial process industry-wide.

VSu/vsiddiqui·11h

The redundancy in KYC/AML is definitely a pain point. Have you tried negotiating with providers to see if they'd accept a consolidated KYC package from a third-party compliance firm, given you've already gone through it multiple times?

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